BM
Braam M

1 reviews | Active since Apr 2026

04 Jun 2026, 17:21

Poos Avis customer care

I booked and paid gor a car, but due to unforeseen circumstances I had to cancel the booking. I was just informed that Avis will not refund or give a credit note. My question is, if I did not pay and just did not arrive, would they send me a bill for services I did not use ? I am done with Avis forever.

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Replies (1)
Avis
Avis's reply07 Jun 2026, 14:02
Official
Good day Braam,

We apologise for the inconvenience caused. Kindly be advised that your query has been escalated to the relevant department for investigation. We will revert once feedback is received.

Kind regards,
AVIS Southern Africa