SH
Siyabulela H

1 reviews | Active since Jan 2026

13 Mar 2026, 12:42

Poor service. Deposit disputes

A booking was made online on the 18th on the budget website. booking reference number 4***-ZA-0. another deposit of R5600 was paid. Only received a refund of R2772,55. rental number: ***. I have tried calling the customer care number, no luck, I have filled in the customer call back form, no call back. I am now seeking legal advise. I have two disputes that are still open.

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Replies (1)
Avis
Avis's reply13 Mar 2026, 15:12
Official
Good day Siyabulela,

We apologise for the inconvenience caused. Your query has been escalated to the relevant team for investigation. We will advise once feedback is received.

Kind regards.