Poor Service and willing to assist

<p>Hi </p> <p> </p> <p>The issue at hand was a flat car battery..</p> <p>Not a car that they hired out but my personal car.</p> <p> </p> <p>I had just landed after an 8 hour flight at OR Thambo and found that my car`s battery was flat.</p> <p>I walked up to Avis and to Europcar`s offices roughly 9 - 10pm on the 25/01/17 and requested nicely if they could possibly help me out with a jump start.</p> <p>I have everything ready I just needed a booster or a car to come help me.</p> <p>At the AVIS offices the service manager turned and told me straight NO they wont help me and that they are not allowed to open the bonnets. NOW this I would like to challenge, if you need to top up your engine oil then you need to open the bonnet , as well as the fact that AVIS "does" vehicle checks once the car has been brought back.</p> <p>The very same thing was said at Europcar...</p> <p> </p> <p>I was stuck for 3 hours trying to get assistance and not 1 of these major car companies have the willingness to help a furture customer. </p> <p> </p> <p>I will however never support these dealers again and I will continue to inform others of thier actions and let them decide should they too support these companies further or not.</p>