T
Thato

1 reviews | Active since Jul 2023

18 Aug 2023, 11:48

Poor service

I have been waiting to get my deposit past three weeks now, no assistance from the call centre ,

0
Replies (5)
T
Thato's update18 Aug 2023, 14:07
Reviewer Update
Hi Team

My account was debited twice, and the reversal of the deposit was never made before AVIS Banked the amount, i understand the process.

Please check with your team on what happened,

R8000 was debited in my account
Avis
Avis's reply18 Aug 2023, 16:31
Official
Hi Thato,

We will check the amount you have stated and revert to you with feedback. 

Avis Team
T
Thato's update21 Aug 2023, 08:38
Reviewer Update
Morning Avis Team

what i expected is for my deposit to be reserved and after you debit my account, but now you debit my account with reversing my deposit, so that deducting my account twice.

please may i have urgent feedback
T
Thato's update21 Aug 2023, 08:41
Reviewer Update
Morning Avis

i understand the process, please can you call me urgently
T
Thato's update21 Aug 2023, 15:00
Reviewer Update
Please give me a call so that we can resolve the above as when i call i get directed to different department