KM
Kekeletso M

1 reviews | Active since Dec 2015

11 Jun 2016, 08:00

Poor Service

<p>I bought a Ford Figo in March from Avis and they never disclosed that it had been in an accident before. I called the sales agent Vusi and he emailed back after i told him what i had picked up and he said it was just a mini dent. Took the car for more examination only to find out it had been it in a major accident and that it had been painted with different shades of white. I took the car back in April and i was told i would get a replacement car. </p> <p>I was given the replacement car in May but yuuuu not even two weeks ive had the car it started making sounds. i enailed the sales consultant Vusi and he told me that i should bjust take it to any Ford. And i explained to him that the car has been parked and Its an inconvenience as i use the car to travel to work.</p> <p>On Monday i took the car to Ford and i was advised that the car had not been taken for its second service and hence the breakdown of the vehicle. now im stuck without a car for two weeks as Avis has to pay Ford for the damages but no payment has been made. I have to keep callling them for an update but they keep telling me stories. bad service form Avis.... ngiyabonga</p>

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