PM
Phakama M
1 reviews | Active since Nov 2020
28 Feb 2026, 12:21
Poor service
I booked a car on the 19/12/2025, and I returned it to East London on the 04/01/2026 no dents or scratches but I wasn't given my full refund and no one had clear explanation as to why am not given full amount. I sent numerous emails but no response
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Avis's replyOfficial
01 Mar 2026, 01:30Good day Phakama,
We apologise for the inconvenience caused.
We would like the opportunity to investigate this matter and clarify the refund amount. Kindly provide your rental agreement number so that we may review the charges and revert with feedback.
We apologise for the inconvenience caused.
We would like the opportunity to investigate this matter and clarify the refund amount. Kindly provide your rental agreement number so that we may review the charges and revert with feedback.
Avis's reply01 Mar 2026, 01:30
Official
Good day Phakama,
We apologise for the inconvenience caused.
We would like the opportunity to investigate this matter and clarify the refund amount. Kindly provide your rental agreement number so that we may review the charges and revert with feedback.
We apologise for the inconvenience caused.
We would like the opportunity to investigate this matter and clarify the refund amount. Kindly provide your rental agreement number so that we may review the charges and revert with feedback.