JN
Jan N

1 reviews | Active since Aug 2021

25 Aug 2021, 12:50

Poor customer service from Avis

Had a terrible experience with avis. I returned their rental car on the 13th of July 2021. To date I have never received any refund of my entire R2000 deposit. They claimed to have processed the payment but failed to send me proof of payment. I will never ever opt for Avis again.

0
Replies (1)
Avis
Avis's reply25 Aug 2021, 15:24
Official
Hi Jan,

Thanks for writing to us. 

Your rental is still open at the branch level, so the matter has been directed to the branch.

Avis Team