RS
Riaan S
1 reviews | Active since Jun 2019
08 Jul 2024, 16:46
Poor after sales service from Avis
Rented a car drom Avis in Namibia. Tried to phone them numerous times and every time I only get that it is the wrong number. This is the number on the internet. Sent a mail to Avis as well with no feedback as yet. This has been ongoing now for more than a month, struggling to get my deposit back.
Absolutely pathetic after sales service from Avis.
Helpful (0)
Replies (8)0
Replies (8)
Avis's replyOfficial
08 Jul 2024, 16:51Dear Riaan,
Thank you for bringing this to our attention. We are sorry to learn about your experience with us.
Please send us your booking number so we can urgently look into this for you.
Thank you
The Avis Team
Thank you for bringing this to our attention. We are sorry to learn about your experience with us.
Please send us your booking number so we can urgently look into this for you.
Thank you
The Avis Team
Avis's reply08 Jul 2024, 16:51
Official
Dear Riaan,
Thank you for bringing this to our attention. We are sorry to learn about your experience with us.
Please send us your booking number so we can urgently look into this for you.
Thank you
The Avis Team
Thank you for bringing this to our attention. We are sorry to learn about your experience with us.
Please send us your booking number so we can urgently look into this for you.
Thank you
The Avis Team
RS
Riaan S's updateReviewer Update
08 Jul 2024, 17:23It's just a pity that it looks like they don't want to help as they did not give me an email to sent my bookong number too.
As in the first complaint they will see that I have mailed all the information to them.
Still pathetic service.
As in the first complaint they will see that I have mailed all the information to them.
Still pathetic service.
RS
Riaan S's update08 Jul 2024, 17:23
Reviewer Update
It's just a pity that it looks like they don't want to help as they did not give me an email to sent my bookong number too.
As in the first complaint they will see that I have mailed all the information to them.
Still pathetic service.
As in the first complaint they will see that I have mailed all the information to them.
Still pathetic service.
Avis's replyOfficial
09 Jul 2024, 08:26Hi Riaan,
Are you able to provide the requested information, in order for us to further assist.
Thank you
The Avis Team
Are you able to provide the requested information, in order for us to further assist.
Thank you
The Avis Team
Avis's reply09 Jul 2024, 08:26
Official
Hi Riaan,
Are you able to provide the requested information, in order for us to further assist.
Thank you
The Avis Team
Are you able to provide the requested information, in order for us to further assist.
Thank you
The Avis Team
RS
Riaan S's updateReviewer Update
09 Jul 2024, 08:32Booking Confirmation for Swanepoel 4***-ZA-3 PPInboxSearch for all messages with label InboxRemove label Inbox from this conversation
Car rental with Avis Car RentalMay 19, 3:00 PM–May 30, 12:00 PM
Pick up timeMay 19, 3:00 PMDrop off timeMay 30, 12:00 PM
Duration11 days
Pick up locationWindhoek Hosea Kutako International Airport, Hosea Kutako Windhoek Apt
Car typeSmall
Confirmation number4***-ZA-3
Under nameAdriaan Gabriel Swanepoel
Car rental with Avis Car RentalMay 19, 3:00 PM–May 30, 12:00 PM
Pick up timeMay 19, 3:00 PMDrop off timeMay 30, 12:00 PM
Duration11 days
Pick up locationWindhoek Hosea Kutako International Airport, Hosea Kutako Windhoek Apt
Car typeSmall
Confirmation number4***-ZA-3
Under nameAdriaan Gabriel Swanepoel
RS
Riaan S's update09 Jul 2024, 08:32
Reviewer Update
Booking Confirmation for Swanepoel 4***-ZA-3 PPInboxSearch for all messages with label InboxRemove label Inbox from this conversation
Car rental with Avis Car RentalMay 19, 3:00 PM–May 30, 12:00 PM
Pick up timeMay 19, 3:00 PMDrop off timeMay 30, 12:00 PM
Duration11 days
Pick up locationWindhoek Hosea Kutako International Airport, Hosea Kutako Windhoek Apt
Car typeSmall
Confirmation number4***-ZA-3
Under nameAdriaan Gabriel Swanepoel
Car rental with Avis Car RentalMay 19, 3:00 PM–May 30, 12:00 PM
Pick up timeMay 19, 3:00 PMDrop off timeMay 30, 12:00 PM
Duration11 days
Pick up locationWindhoek Hosea Kutako International Airport, Hosea Kutako Windhoek Apt
Car typeSmall
Confirmation number4***-ZA-3
Under nameAdriaan Gabriel Swanepoel
RS
Riaan S's updateReviewer Update
09 Jul 2024, 08:33Booking Confirmation for Swanepoel 4***-ZA-3 PP
RS
Riaan S's update09 Jul 2024, 08:33
Reviewer Update
Booking Confirmation for Swanepoel 4***-ZA-3 PP
RS
Riaan S's updateReviewer Update
09 Jul 2024, 08:34Booking Confirmation for Swanepoel 4***-ZA
RS
Riaan S's update09 Jul 2024, 08:34
Reviewer Update
Booking Confirmation for Swanepoel 4***-ZA
RS
Riaan S's updateReviewer Update
09 Jul 2024, 08:36Please send me your email adres as ASKED BEFORE. The confirmation numbers is not showing.
THIS IS ABSOLUTELY RIDICULOUS TO BATTLE LIKE THIS GETTING YOUR MONEY BACK
THIS IS ABSOLUTELY RIDICULOUS TO BATTLE LIKE THIS GETTING YOUR MONEY BACK
RS
Riaan S's update09 Jul 2024, 08:36
Reviewer Update
Please send me your email adres as ASKED BEFORE. The confirmation numbers is not showing.
THIS IS ABSOLUTELY RIDICULOUS TO BATTLE LIKE THIS GETTING YOUR MONEY BACK
THIS IS ABSOLUTELY RIDICULOUS TO BATTLE LIKE THIS GETTING YOUR MONEY BACK
Avis's replyOfficial
09 Jul 2024, 09:02Thank you, we have located your rental details and will come back to you shortly.
Thank you,
The Avis Team
Thank you,
The Avis Team
Avis's reply09 Jul 2024, 09:02
Official
Thank you, we have located your rental details and will come back to you shortly.
Thank you,
The Avis Team
Thank you,
The Avis Team