NS
Nomonde S
1 reviews | Active since Jan 2010
29 Jun 2023, 12:32
Please pay my refund asap
I sent an email to Avis reservations cancelling my booking well in advance. I am shocked to see a debit of R488 and R500 in my account from Avis. I called them and they are telling me stories that they haven't received an email. Please can you people send me back my money, I mean how dare you. Also, this is highly *********. What if someone is in an accident or something major like that and they aren't genuinely able to cancel on time, you will charge them cancellation? Please can I get this resolved asap.
Helpful (0)
Replies (4)0
Replies (4)
Avis's replyOfficial
29 Jun 2023, 14:22Hi Nomonde, thanks for reaching out to us. Please may you send us the email with your request to cancel your booking. As we have searched and unable to locate it. You can send it through to *** with your Reservation number as a reference.
Thank you.
The Avis Team
Thank you.
The Avis Team
Avis's reply29 Jun 2023, 14:22
Official
Hi Nomonde, thanks for reaching out to us. Please may you send us the email with your request to cancel your booking. As we have searched and unable to locate it. You can send it through to *** with your Reservation number as a reference.
Thank you.
The Avis Team
Thank you.
The Avis Team
NS
Nomonde S's updateReviewer Update
29 Jun 2023, 15:11I can't see the email you posted. It has been blocked out. Can you call me to give it to me telephonically,
NS
Nomonde S's update29 Jun 2023, 15:11
Reviewer Update
I can't see the email you posted. It has been blocked out. Can you call me to give it to me telephonically,
NS
Nomonde S's updateReviewer Update
29 Jun 2023, 20:23Sent
NS
Nomonde S's update29 Jun 2023, 20:23
Reviewer Update
Sent
Avis's replyOfficial
08 Aug 2023, 08:19Hi Nomonde,
According to our record, your query with us was resolved.
For further assistance, do not hesitate to contact us.
Avis Team
According to our record, your query with us was resolved.
For further assistance, do not hesitate to contact us.
Avis Team
Avis's reply08 Aug 2023, 08:19
Official
Hi Nomonde,
According to our record, your query with us was resolved.
For further assistance, do not hesitate to contact us.
Avis Team
According to our record, your query with us was resolved.
For further assistance, do not hesitate to contact us.
Avis Team