MM
Mmak M

1 reviews | Active since Feb 2019

26 Mar 2022, 05:04

Petrol complaint

Yesterday I picked up a rental car from Avis,I realized that the car they gave me was not on full tank because it doesn’t make sense that a 1.0 Kwid consumes a bar of petrol for just 40km.This is something unpleasant to experience,please be vigilant when u take this cars,check everything because they surely don’t care about customer satisfaction.I have pictures that I took and yes I would like Avis to do it’s investigation to confirm that they did give me a car that was not on full tank.

0
Replies (2)
Avis
Avis's reply28 Mar 2022, 09:10
Official
Hi Mmak,

Thank you for writing to us. 

We will direct the query to the branch manager and revert to you with feedback.

Avis Team

Best regards,

Avis
Avis's reply07 Apr 2022, 14:37
Official
Hi Mmak,

We apologise for the delayed response. 

According to the branch, the car was fuelled up when provided. Since the rental is still open/on rental, kindly advise the branch when you return the car so they look into the matter. 

Avis Team

Best regards,