CM
Carla M
1 reviews | Active since Mar 2021
31 Oct 2024, 08:17
Pay my money back
Avis are you still refusing to pay back my money as per your previous message "However we have an amount invoiced of ZAR 1260.02 this amount would have been debited from the Auth hold and the balance would have been automatically released back into your available balance."
The balance R2808, 24 has still not reflected in my account.
How long must I wait for my money?? I demand you pay me back. This is the worst service ever. The worst company ever!!!!!!!!
Helpful (0)
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Replies (2)
Avis's replyOfficial
01 Nov 2024, 09:25Hi Carla Martin,
Thank you for getting in touch with us.
Please provide us with the Rental Agreement number or the reservation number so we can be able to look into your query and advise accordingly.
Thank you,
The Avis Team
Thank you for getting in touch with us.
Please provide us with the Rental Agreement number or the reservation number so we can be able to look into your query and advise accordingly.
Thank you,
The Avis Team
Avis's reply01 Nov 2024, 09:25
Official
Hi Carla Martin,
Thank you for getting in touch with us.
Please provide us with the Rental Agreement number or the reservation number so we can be able to look into your query and advise accordingly.
Thank you,
The Avis Team
Thank you for getting in touch with us.
Please provide us with the Rental Agreement number or the reservation number so we can be able to look into your query and advise accordingly.
Thank you,
The Avis Team
Avis's replyOfficial
01 Nov 2024, 16:39Dear Carla,
Thank you for your response.
Kindly be advised that a manual request has been sent to Capitec to release any amounts that may still be pending on your account. Should the bank confirm that the funds are still being held, they will release the funds within the next 2-3 business days.
Alternatively, to confirm if the funds are still pending or not, you may check the 'Unprocessed Items' at the bottom of the statement.
Thank you,
The Avis Team
Thank you for your response.
Kindly be advised that a manual request has been sent to Capitec to release any amounts that may still be pending on your account. Should the bank confirm that the funds are still being held, they will release the funds within the next 2-3 business days.
Alternatively, to confirm if the funds are still pending or not, you may check the 'Unprocessed Items' at the bottom of the statement.
Thank you,
The Avis Team
Avis's reply01 Nov 2024, 16:39
Official
Dear Carla,
Thank you for your response.
Kindly be advised that a manual request has been sent to Capitec to release any amounts that may still be pending on your account. Should the bank confirm that the funds are still being held, they will release the funds within the next 2-3 business days.
Alternatively, to confirm if the funds are still pending or not, you may check the 'Unprocessed Items' at the bottom of the statement.
Thank you,
The Avis Team
Thank you for your response.
Kindly be advised that a manual request has been sent to Capitec to release any amounts that may still be pending on your account. Should the bank confirm that the funds are still being held, they will release the funds within the next 2-3 business days.
Alternatively, to confirm if the funds are still pending or not, you may check the 'Unprocessed Items' at the bottom of the statement.
Thank you,
The Avis Team