PAY BACK MY MONEY!

Good Day <br> <br> On 8 October 2015 I posted the below complaint on Hello Peter:<br> I hired a car on the 1 -7 August 2015. I paid with my debit card. I was told that upon return of the vehicle I was owed just over R800. I was asked for my banking details where the money due would be paid to me. I called the contact centre 3 weeks ago as I still did not receive payment. The lady said that she could see it on her screen and that it was not released. She assured me it will be done as a matter of urgency. It is now almost 3 months later and I still have not received my money. Can someone please call me regarding this, as for a company of your reputation, this is unacceptable.<br> <br> I received Communication from a Melissa and Granton Engelbrecht was copied. I had to send through all my details which I did. I was then told that it'll take about 7 working days before I received my money . After a month I still had not received anything. I called in and was told that it will take 3 days.It has been almost 5 months since I called the last time. I sent mails after that but ...no response Avis , whose money is this , Mine or yours? Can you pay back MY money. <br> <br> Disgruntled <br> Carla