RJ
Riaan J
1 reviews | Active since Feb 2018
06 Mar 2023, 11:33
Pathetic service from Avis
So you have a serious problem with Merian in the Kathu branch. Firstly she takes the phone of the base so no one can call or they just don't answer. Then she just decides to charge me 1600 since the car was due for a service. I explained to her that avis needs to service the car and not me but she just doesn't care and rudely dropped the call. Can someone please assist in getting my money back since what she did is *****
Helpful (0)
Replies (4)0
Replies (4)
Avis's replyOfficial
06 Mar 2023, 13:04Hi Riaan,
Thank you for contacting us,
We have sent your complaint through to be investigated and will advise of feedback.
Avis Team
Thank you for contacting us,
We have sent your complaint through to be investigated and will advise of feedback.
Avis Team
Avis's reply06 Mar 2023, 13:04
Official
Hi Riaan,
Thank you for contacting us,
We have sent your complaint through to be investigated and will advise of feedback.
Avis Team
Thank you for contacting us,
We have sent your complaint through to be investigated and will advise of feedback.
Avis Team
RJ
Riaan J's updateReviewer Update
07 Mar 2023, 14:29Your regional manager for the northern cape promised to call me within 5min at 10h00 this morning and never called. I called in again at 11h00 and he promised to call in 10min but still never did. It is now 14h23 and he just doesn't care about client service
RJ
Riaan J's update07 Mar 2023, 14:29
Reviewer Update
Your regional manager for the northern cape promised to call me within 5min at 10h00 this morning and never called. I called in again at 11h00 and he promised to call in 10min but still never did. It is now 14h23 and he just doesn't care about client service
Avis's replyOfficial
07 Mar 2023, 14:50Hi Riaan,
Thank you for the feedback, we have sent this to the Area manager, and we will advise with feedback.
Avis Team
Thank you for the feedback, we have sent this to the Area manager, and we will advise with feedback.
Avis Team
Avis's reply07 Mar 2023, 14:50
Official
Hi Riaan,
Thank you for the feedback, we have sent this to the Area manager, and we will advise with feedback.
Avis Team
Thank you for the feedback, we have sent this to the Area manager, and we will advise with feedback.
Avis Team
RJ
Riaan J's updateReviewer Update
07 Mar 2023, 15:22Very rude and discusting regional manager from Avis Northern Cape. Just decides I am wrong and that his rude and *********** manager is right and now plan to ***** more money from my account. I will take you guys to court and make sure the whole world now how you de***** clients
RJ
Riaan J's update07 Mar 2023, 15:22
Reviewer Update
Very rude and discusting regional manager from Avis Northern Cape. Just decides I am wrong and that his rude and *********** manager is right and now plan to ***** more money from my account. I will take you guys to court and make sure the whole world now how you de***** clients