MN
Mallik N
1 reviews | Active since Oct 2018
22 Apr 2026, 11:53
Overcharged and no email response.
They over charged and one answers the Capetown Airport branch. No response to emails.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
22 Apr 2026, 12:31Good day Mallik,
We sincerely apologise for the inconvenience caused and understand your frustration regarding the overcharge and lack of response received.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience caused and understand your frustration regarding the overcharge and lack of response received.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
Avis's reply22 Apr 2026, 12:31
Official
Good day Mallik,
We sincerely apologise for the inconvenience caused and understand your frustration regarding the overcharge and lack of response received.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
We sincerely apologise for the inconvenience caused and understand your frustration regarding the overcharge and lack of response received.
Kindly provide us with your rental agreement number so that we may escalate your query to the relevant team for investigation and feedback.
Kind regards,
AVIS Southern Africa
MN
Mallik N's updateReviewer Update
22 Apr 2026, 12:35Rental Agreement: E*** , I have been sending emails to Reza and Maxine at Avis Cape town Airport. no response.
MN
Mallik N's update22 Apr 2026, 12:35
Reviewer Update
Rental Agreement: E*** , I have been sending emails to Reza and Maxine at Avis Cape town Airport. no response.
Avis's replyOfficial
22 Apr 2026, 19:26Good day Mallik,
Thank you for providing the details.
We sincerely apologise for the inconvenience caused and for the lack of response received from the branch.
Please note that we have escalated your query regarding the overcharge concern to the relevant team for urgent investigation. We will revert once conclusive feedback is received.
Kind regards,
AVIS Southern Africa
Thank you for providing the details.
We sincerely apologise for the inconvenience caused and for the lack of response received from the branch.
Please note that we have escalated your query regarding the overcharge concern to the relevant team for urgent investigation. We will revert once conclusive feedback is received.
Kind regards,
AVIS Southern Africa
Avis's reply22 Apr 2026, 19:26
Official
Good day Mallik,
Thank you for providing the details.
We sincerely apologise for the inconvenience caused and for the lack of response received from the branch.
Please note that we have escalated your query regarding the overcharge concern to the relevant team for urgent investigation. We will revert once conclusive feedback is received.
Kind regards,
AVIS Southern Africa
Thank you for providing the details.
We sincerely apologise for the inconvenience caused and for the lack of response received from the branch.
Please note that we have escalated your query regarding the overcharge concern to the relevant team for urgent investigation. We will revert once conclusive feedback is received.
Kind regards,
AVIS Southern Africa