MH
Mark H

1 reviews | Active since Jun 2015

13 Jun 2015, 18:19

Overcharge on petrol

I picked up the vehicle at lanseria Airport at 8.am on the 25th May and Straight away drove in economy mode for the 6 Hours I had the vehicle, I coasted down the hills in neutral and never went over 80KMH at any stage.<br> I used the Ford fuel NEDC L/kM combined cycle average 5l/100KM and was very disturbed to see that 12.33 litres petrol was replaced into vehicle, which means I should have driven approx 246 Km's. I actual fact I drove 97 KM!!!<br> This is not the first time I have experienced this, and have had to expose this sort of abuse or going on at either the depot or branch.<br> I am not at all happy and am shall not be using AVIS in future.

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Replies (1)
Avis
Avis's reply15 Jun 2015, 06:57
Official
Hello Rudin@2013,

Thank you for your post.

We have escalated your complaint to our Regional Manager who will resolve your complaint posted.

Kind Regards
Avis Team

Best regards,