MH
Mark H
1 reviews | Active since Jun 2015
13 Jun 2015, 18:19
Overcharge on petrol
I picked up the vehicle at lanseria Airport at 8.am on the 25th May and Straight away drove in economy mode for the 6 Hours I had the vehicle, I coasted down the hills in neutral and never went over 80KMH at any stage.<br> I used the Ford fuel NEDC L/kM combined cycle average 5l/100KM and was very disturbed to see that 12.33 litres petrol was replaced into vehicle, which means I should have driven approx 246 Km's. I actual fact I drove 97 KM!!!<br> This is not the first time I have experienced this, and have had to expose this sort of abuse or going on at either the depot or branch.<br> I am not at all happy and am shall not be using AVIS in future.
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Replies (1)Avis's replyOfficial
15 Jun 2015, 06:57Hello Rudin@2013,
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,
Avis's reply15 Jun 2015, 06:57
Official
Hello Rudin@2013,
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,
