SN
Siyanda N

1 reviews | Active since Jan 2016

18 Jan 2016, 09:06

Outstanding Deposit

I returned a rented vehicle on the 23rd of December 2015. They gave me a Rental Agreement stating the refund amount of R919.98 and they stated it would take a maximum of 14 working days to reflect into my account. Till today 18 January 2016 I have not received my deposit. I went there on Friday 15 January 2016 and spoke to Tumi he told me they will follow it up and get back to me which they never did.

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Replies (1)
Avis
Avis's reply18 Jan 2016, 09:30
Official
Hello nyawuzasyanda,

Thank you for your post.

We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.

Kind Regards
Avis Team

Best regards,