Only What’s Favourable for AVIS Car Rental

The only reason you get a 1 star is because you can’t select a 0…. That’s what you actually deserve. I rented a car on the 25th April through my insurance and returned it in the 12th May. Paid a deposit and also took the extra windscreen cover because I’m on the road a lot. Firstly I could have returned it on the 11th May but unfortunately they all close at 17:00. The only one open at that time would be OR Tambo which would also cost me a fee to drop off there. Then 2 days ago, I get an amount of 1323 taken off my bank account for the charges. I was told when I paid my deposit that this will come off the security deposit. NOPE. Apparently I have to wait up to 14 days for the security deposit to be released on my account while they only took 5 days to debit my account with that money. And no one actually says that to you when you go to fetch the car. I only get told that today when I call them to query the debit. Why does it have to be in Avis’ favour. Why not wait the whole 14 freaking days to do both. You guys are pathetic. I will NEVER use Avis ever again. And from the reviews on Hello Peter, a lot of other people feel the same.