FM
Fawwaz M

1 reviews | Active since May 2014

18 Sept 2015, 15:07

ON HOLD FOR 30 MINUTES

AVIS? SAYING THEY CARE MORE ABOUT PEOPLE THAN CARS? THATS A JOKE TO SAY THE LEAST!<br> <br> MADE A BOOKING FOR A MERCEDES E CLASS - CALLED THE BRANCH, SPOKE TO SOME LADY AND WAS PUT ON HOLD FOR MORE THAN 30 MINUTES WAITING FOR SOMEONE TO ANSWER! I EVENTUALLY HUNG UP DUE TO THE PATHETIC SERVICE!!!<br> <br> I'M DISSAPOINTED THAT SUCH A BIG COMPANY DOES NOT KNOW HOW TO ANSWER OR COMMNICATE WITH ITS CLIENTS!

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Replies (1)
Avis
Avis's reply18 Sept 2015, 15:44
Official
Hello F@wwaz25,

Thank you for your post.

We have escalated your complaint to our Regional Manager who will resolve your complaint posted.

Kind Regards
Avis Team