MD
Monalisa D
1 reviews | Active since Oct 2014
26 Jan 2025, 11:06
Not returning deposit
Hired a car from Avis King Shaka on the 16th December 2023 returned it on the 18th December and yet to receive my deposit back . Everytime I call I am send from pillar to post . This has made me question if they ever return the deposits as they say you will not get any notification when they return the funds instead you will see the difference in your balance . I will not follow up on all the times I hired an Avis car.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
27 Jan 2025, 08:00Good Day Monalisa,
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
Avis's reply27 Jan 2025, 08:00
Official
Good Day Monalisa,
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
MD
Monalisa D's updateReviewer Update
31 Jan 2025, 10:00Hi Avis , I am still waking for a response .
MD
Monalisa D's update31 Jan 2025, 10:00
Reviewer Update
Hi Avis , I am still waking for a response .
MD
Monalisa D's updateReviewer Update
10 Feb 2025, 12:25Hi , please check on these booking numbers . One was in May 2024 in PE 4***-ZA-6 . King Shaka in December 1***-ZA-4 .
MD
Monalisa D's update10 Feb 2025, 12:25
Reviewer Update
Hi , please check on these booking numbers . One was in May 2024 in PE 4***-ZA-6 . King Shaka in December 1***-ZA-4 .