Not great

I usually rent from another company but was attracted by the fact that I could earn Avios points. I booked through the British Airways website. In order to speed things up when collecting the car I completed an Avis Preferred application form on their website. It's been three weeks now and apart from the orginal confirmation mail there has been no other action.<br> <br> Collecting the car was slow because of not being on the Avis Preffered system. The two childrens car seats I ordered didn't show up on the system and we had to wait a further 20 mins for them to be delivered from nearby. The rental contract printed so faintly it was impossible to read. Fortunately I asked for confirmation of the cover. The super waivers I had asked for had not been app****. The second rental contract printed a bit better. <br> <br> The car was returned six days ago but I haven't had a final invoice emailed to me. <br> <br> The woman that assisted me at the branch was friendly and helpful but the overall renting experience was not great.<br> <br>