DN
Delilah N

1 reviews | Active since Aug 2018

14 Jan 2022, 14:29

NO SERVICE WHATSOEVER

Sadly another company who provides poor service. I called them five times and still have no response. I was cut off three times. I hung up twice because the person transferring me said he would put me through to the correct person but then there was silence for four minutes and I gathered he'd forgotten I was still holding. Someone else called me back but she said she was going to enquire further and I was on hold for 14 minutes and eventually put down. I still have no response to my query. Don't hold your breath when trying to book through Avis.

0
Replies (3)
Avis
Avis's reply14 Jan 2022, 15:32
Official
Hi Delilah,

We truly apologise for your experience with us. 

Please provide your rental agreement number and more information on your enquiry.

Avis Team
DN
Delilah N's update14 Jan 2022, 15:39
Reviewer Update
I never got as far as to get a rental agreement number. I wasn't helped at all as mentioned in my initial complaint. I sent a detailed email to your *** email address and called five times and still no help. Please refer to my email sent to the above email address where you will find all the detail regarding my query. Thanks.
Avis
Avis's reply17 Jan 2022, 08:56
Official
Hi Delilah,

We will request our reservation team to check your email and respond accordingly. 

Avis Team