CD
Carla D
1 reviews | Active since Jul 2013
08 Oct 2015, 20:54
No service -Accounts
I hired a car on the 1 -7 August 2015. I paid with my debit card. I was told that upon return of the vehicle I was owed just over R800. I was asked for my banking details where the money due would be paid to me. I called the contact centre 3 weeks ago as I still did not receive payment. The lady said that she could see it on her screen and that it was not released. She assured me it will be done as a matter of urgency. It is now almost 3 months later and I still have not received my money. Can someone please call me regarding this, as for a company of your reputation, this is unacceptable.
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Replies (1)Avis's replyOfficial
09 Oct 2015, 07:52Hello carlad01,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Avis's reply09 Oct 2015, 07:52
Official
Hello carlad01,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
