WA
Waseem A
1 reviews | Active since Jan 2025
25 Jan 2025, 16:35
No response from Support Email
Rented a car on 21 December 2024- 27 December 2024. I still have not received my deposit back. No response from the support email.
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
27 Jan 2025, 08:00Good Day Waseem,
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
Best regards,
Avis's reply27 Jan 2025, 08:00
Official
Good Day Waseem,
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
Thank you for bringing this to our attention. We apologize for the delay in processing your deposit refund and the inconvenience caused.
Please share your rental agreement or booking reference number so we can investigate this matter further and ensure your refund is processed promptly.
Kind Regards
The Avis Team
Best regards,
WA
Waseem A's updateReviewer Update
27 Jan 2025, 08:05***
WA
Waseem A's update27 Jan 2025, 08:05
Reviewer Update
***
Avis's replyOfficial
27 Jan 2025, 13:49Thank you for the details, we have confirmed that there is still an amount of R3014.85 on hold.
However we unsure as to why this was not automatically released when the R582.99 was debited from it.
A request has been sent in order for this amount to be made available to you.
We do once again apologize for the inconvenience this matter has caused to you.
Kind Regards
The Avis Team
However we unsure as to why this was not automatically released when the R582.99 was debited from it.
A request has been sent in order for this amount to be made available to you.
We do once again apologize for the inconvenience this matter has caused to you.
Kind Regards
The Avis Team
Best regards,
Avis's reply27 Jan 2025, 13:49
Official
Thank you for the details, we have confirmed that there is still an amount of R3014.85 on hold.
However we unsure as to why this was not automatically released when the R582.99 was debited from it.
A request has been sent in order for this amount to be made available to you.
We do once again apologize for the inconvenience this matter has caused to you.
Kind Regards
The Avis Team
However we unsure as to why this was not automatically released when the R582.99 was debited from it.
A request has been sent in order for this amount to be made available to you.
We do once again apologize for the inconvenience this matter has caused to you.
Kind Regards
The Avis Team
Best regards,