No Refunds from Avis

u-First time I hired a car from Avis through EbucksTravel , took the car from 12-16 March 2015. I used my cheque card to pay for the reservation. Avis took FNB :-) R1623.70 reserved for purchase @ Avis Management Serv and again took FNB :-) R329.03 paid from cheq a/c..479340 @ Eft. Ref.Purch Avis Rent A Ca. I dropped off the car and all was well. No one called me after that to return my deposit until this day. Instead when I called Avis I was told to contact the bank or Ebuckstravel until this day I still DONT have my money back.<br> -Second time I booked another car from Avis through EbucksTravel , took it from 27-29th November 2015. Avis took FNB :-) R1852.36 reserved for purchase @ Avis Management Serv L , I was told it will be reversed back to my account on a maximum of 3 days and its been 5 days and no money in my account. I dont want to wait for Avis anymore to do the right thing of returning whats rightfully mine. You do contracts and yet you dont stick to your own SLA'S! Totally UNACCEPTABLE!!! If this is how you do business ,I would rather go straight to other rental companies.<br> PLEASE PROCESS THIS REQUEST ASAP and return my funds back to my account.