No refund for my deposit

Item: Avis
Rating: 1
Author: Nonkululeko M

I am so disappointed in Avis. I paid my deposit on the 26 January 2022 and I still haven't received my R1500.00 deposit back. What dies one have to do in order to receive the money back. The information of getting your deposit back with in 7 to 30 days is definitely not true. 😡😡

Helpful (0)

Replies (5)

Avis's replyOfficial

16 Mar 2022, 08:13

Hi Nonkululeko,

Thank you for writing to us.

Please provide your rental agreement number so we can look into the query.

Avis Team

Avis's reply16 Mar 2022, 08:13

Official

Hi Nonkululeko,

Thank you for writing to us.

Please provide your rental agreement number so we can look into the query.

Avis Team

Avis's replyOfficial

22 Mar 2022, 09:17

Hi Nonkululeko,

Thanks for the details.

We will send an instruction to the bank so they confirm if the deposit is still on hold or if it was released to your available balance.

Avis Team

Avis's reply22 Mar 2022, 09:17

Official

Hi Nonkululeko,

Thanks for the details.

We will send an instruction to the bank so they confirm if the deposit is still on hold or if it was released to your available balance.

Avis Team

Nonkululeko M's updateReviewer Update

23 Mar 2022, 12:15

Hi Avis Team,

Thank you for your response.

Regards

Nonkululeko M's update23 Mar 2022, 12:15

Reviewer Update

Hi Avis Team,

Thank you for your response.

Regards

Nonkululeko M's updateReviewer Update

25 Mar 2022, 08:04

Hi Avis team,

I have recieved my deposit this morning. Thank you.

Regards

Nonkululeko M's update25 Mar 2022, 08:04

Reviewer Update

Hi Avis team,

I have recieved my deposit this morning. Thank you.

Regards

Avis's replyOfficial

25 Mar 2022, 10:01

Hi Nonkululeko,

Thank you for confirming the release with us.

Avis team

Avis's reply25 Mar 2022, 10:01

Official

Hi Nonkululeko,

Thank you for confirming the release with us.

Avis team