AC
Andy C
1 reviews | Active since Aug 2020
05 May 2025, 13:21
No Explanation for Multiple Liens
Having booked a car I upgraded at the CT airport. This led to multiple liens being put against my current account. Nobody has adequately explained what happened and the amounts neither show on my bank account or in an AVIS statement. Talk about frustrating. Nobody has bothered to explain this?
Helpful (0)
Replies (1)0
Replies (1)
Avis's replyOfficial
05 May 2025, 14:52Good Day Andy Clay, Thank you for contacting Avis Budget. Rental Agreement Number: E*** Please be advised that a request has been sent to our merchant bank to advise on the status of the security deposit. Our bank will confirm if the funds are still being held on your account or if they were previously released. Should the bank confirm that the funds are still reserved, a further instruction will be sent to have the funds released back into your account. Please monitor your available balance within 24-48 hours and note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date/time of release because that is administered by your bank. Hope the above is in order. For any further enquiries, please do not hesitate to contact us. Kind Regards,
The Avis Team
The Avis Team
Best regards,
Avis's reply05 May 2025, 14:52
Official
Good Day Andy Clay, Thank you for contacting Avis Budget. Rental Agreement Number: E*** Please be advised that a request has been sent to our merchant bank to advise on the status of the security deposit. Our bank will confirm if the funds are still being held on your account or if they were previously released. Should the bank confirm that the funds are still reserved, a further instruction will be sent to have the funds released back into your account. Please monitor your available balance within 24-48 hours and note that these funds will not reflect on your bank statement as a deposit or a refund as they were not banked by Avis. They will only increase your available balance at the time of release. Furthermore, we do not have the date/time of release because that is administered by your bank. Hope the above is in order. For any further enquiries, please do not hesitate to contact us. Kind Regards,
The Avis Team
The Avis Team
Best regards,