Never using this company again

<p>We book guests car arrangements via Avis for our hotel guests, we contribute likely in excess of R50 000 a season with Avis and dealing with the call center has always been a pleasure, however due to repeated poor service and attitued from Avis at Cape Town airport, we will not book a guest in future again.</p> <p> </p> <p>An item was left in a car retured by a client to Avis, the item was recovered by Avis staff more then a week ago, tryinig to now locate what has happned to it or find anyone to help has been a nightmare, I have made several calls, been put on hold or just not contacted back. if you call the emergency number they gave us, you still dont get help. All you get is someone who explains why it isnt their fault and get given another number that either doesnt get answered or you get left on hold. Shockingly bad service, not acceptable for a corporate company of this size.....</p>