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Xolile N

1 reviews | Active since Apr 2021

28 Oct 2025, 20:41

Never buy from AVIS Car sales

Never buy a car from AVIS Car sales.

Those guys will sell you a damaged and/or faulty car. They are very good in hiding the scars of the car. Then they ignore you when you find those faults.

They did this to me. Clint Burgess (Branch Manager) knows how to be careless.

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Replies (5)
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Xolile N's update29 Oct 2025, 09:46
Reviewer Update
Clint, I spoke to Nathan not you. You never had time for me. Do not lie and say I am abrupt when we never spoke.

You wrote an email, very very late on my complaint. After that email. You went quiet. That is when I proceeded to Ombudsman.

1. Avis Salesman(Nathan Newfeldt) sold me a car January 2025, which was damaged and repaired. BUT NOT DISCLOSED THE DAMAGES.

2. I never went externally, I reported this directly to Nathan. You Clint, ignored me. Only in August, you provided me with an accident report, when I complaint. Disclosed, 7 months later of purchasing.

3. Now I am sitting with a car that left side does not function. Windows do not open or close. Child lock does not function on the left.

4. You denied me a choice of buying somewhere else
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Xolile N's update29 Oct 2025, 09:47
Reviewer Update
I gave Nathan the pictures. I have proof
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Xolile N's update29 Oct 2025, 10:05
Reviewer Update
Clint, left front door, left rear door and the rear bumper went for repairs. On sale day, those were not disclosed. That is very wrong.

You did not speak of solutions e.g depreciating the price because you priced it as afree accident car. None whatsoever. Till today

I dropped Bidvest Mccarthy offer, over this car.
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Xolile N's update29 Oct 2025, 10:14
Reviewer Update
I am going to keep posting about my experience. Even next year. People must not fall into the same trap as I did.

I should not be talking to Ombudsman about my accident. Just because Branch Manager has got the sale now. I am tossed away. No

Avis
Avis's reply11 Feb 2026, 06:17
Official
Good day,
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team