TR
Tiaan R
1 reviews | Active since Sept 2022
29 Sept 2022, 10:08
Need embossed credit card
I tried to book a rental. My bank (the turquoise one with the tree) issued me with a flat credit card (no embossed numbers). Avis requires a embossed credit card. I have phoned the call center and confirmed that they can only accept embossed credit cards. I specifically confirmed with them then that they do not want my business if I do not have an embossed card and the call center agent said "Yes they don't want the business".
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
29 Sept 2022, 14:23Hi Tiaan,
We apologise for the response you received.
Please be advised that to rent a vehicle with us, you need to meet the rental requirements which include the specific method of payment required.
We will forward the feedback to the manager of the department.
Avis Team
We apologise for the response you received.
Please be advised that to rent a vehicle with us, you need to meet the rental requirements which include the specific method of payment required.
We will forward the feedback to the manager of the department.
Avis Team
Avis's reply29 Sept 2022, 14:23
Official
Hi Tiaan,
We apologise for the response you received.
Please be advised that to rent a vehicle with us, you need to meet the rental requirements which include the specific method of payment required.
We will forward the feedback to the manager of the department.
Avis Team
We apologise for the response you received.
Please be advised that to rent a vehicle with us, you need to meet the rental requirements which include the specific method of payment required.
We will forward the feedback to the manager of the department.
Avis Team
TR
Tiaan R's updateReviewer Update
29 Sept 2022, 14:58Well Avis, then you need to change your processes. I got sorted at another company. More and more people have non-embossed credit cards so they will have take their business elsewhere.
TR
Tiaan R's update29 Sept 2022, 14:58
Reviewer Update
Well Avis, then you need to change your processes. I got sorted at another company. More and more people have non-embossed credit cards so they will have take their business elsewhere.
Avis's replyOfficial
30 Sept 2022, 10:01Hi Tiaan,
Thank you for sharing your feedback.
We will forward it to the respective department.
Avis Team
Thank you for sharing your feedback.
We will forward it to the respective department.
Avis Team
Avis's reply30 Sept 2022, 10:01
Official
Hi Tiaan,
Thank you for sharing your feedback.
We will forward it to the respective department.
Avis Team
Thank you for sharing your feedback.
We will forward it to the respective department.
Avis Team