WT
Willem T

1 reviews | Active since Nov 2015

22 Nov 2015, 15:53

NEED ASSISTANTS NOW

Good day<br> <br> <br> <br> Every time i must struggle with FNB and NEDBANK, Avis sent a cancellation request to nedbank yesterday to cancel the hold on my card<br> <br> I am still waiting, When FNB deducts the invoice amount and their is no money in the account Fnb still deducts, and adds Hon fee and interest and charges, i need the hold back so i can leave the invoice amount in the account, FNB must stop playing with my money, the car was returned so i want my hold money NOW, if the invoice amount goes of, and the hold has not been released, i promise FNB today, you will not charge me any thing because there is no money in the account<br> I hired the car at avis welkom freestate, w h taylor <br> <br> Find a other way to assist our fnb clients, you are very fast to add hon fee`s and charges - but when it comes to release our money, you take your time<br> <br> Amount - R 1,800.00<br> <br> Aut Code - 801841<br> <br> Card Nr - ***70 1042

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Replies (1)
Avis
Avis's reply23 Nov 2015, 07:11
Official
Hello willem299,

Thank you for your post.

We have escalated your complaint to the Customer Care Manager who will resolve your complaint posted.

Kind Regards
Avis Team