My last rental with Avis

After excellent service from call centre, Polokwane and Phalaborwa staff, I ended up with a Van Rental bakkie swopped for a bakkie with an aircon that I arranged to return in Pretoria. Phone Pta branch to collect from my house, no, I must phone Zambesi Drive. All arranged, when driver arrives, no, he cannot collect a bakkie, phone Pta branch. After a few calls a driver eventually arrives and phone me like a bulldog querying the absence of the warning triangles and dents in the tailgate, non of which I checked when swopping at 36 deg C in KNP. The arrogant way in which I was interrogated was the last straw! Then this morning got a call from Polokwane from another arrogant gentleman that alleged there was not enough money in my card, possible but not probable to my calculation. Request a copy of the alleged cost, refused point blank, pay first then we will give you an invoice! What has happened to the client's right to see what he is paying for?<br> <br> We have been battling now for almost six months to open an account with Avis and was now again trying to battle through the concoction of barriers that exist, problem solved, no account for me with Avis, ever!