Mr SJ SONO

I am very disappointed with the way avis handled me as the client my account was debit without my consent and no one bothered to explain or inform me of the charges. They did not even honor the contract i was given car of a group less than what was supposed to be on the contract then when i enquired they changed car and still no communication or explanation of that as well I'm just not happy with the way avis handled me as their client. And i received text that I'm supposed to return car today before close to business, yet i have communicated with miway that i would return it but informed them that i only ask for permit for me to be able to take it back as per the regulations of the covid19 pandemic and current law of the country.