NM
Neka M

1 reviews | Active since May 2014

30 Mar 2022, 10:39

Money *****

Avis is deducting money from account for windscreen crack and I have paid insurance when I booked the vehicle. A rude Shannon from their call centre just dropped the phone on my ear and refuses to assist.

0
Replies (1)
Avis
Avis's reply30 Mar 2022, 13:30
Official
Hi Neka, 

Thank you for writing to us.

Please note that as per the signed agreement the windscreen tyre damage waiver was not selected hence the damage on the windscreen was billed to you. 

We will request our team to send the damage documents to your email address. 

Avis Team