DN
Dayalan N

1 reviews | Active since Mar 2016

23 Dec 2016, 05:21

Mislead!

<p>I picked up a rental vehicle from Avis and Dave said I can return the rental vehicle at any Avis at no cost. The vehicle was picked up from Durban central. I then went to return the vehicle yesterday at Umhlanga Avis and was told I will be charged for dropping the vehicle off there. U was also told by Dave that the fuel will cost me R432.00 which will be a fixed rate but the guy at Avis in Umhlanga said if the fuel cost more then he will charge me more. I was absolutely shocked for words. This was the first and last time I use Avis! I wish the conversation was recorded between Dave and I to back me up on what type of information I was given. I would like to speak to a manager incharge. And I was told it will take another 6 working days for my deposit to be refunded which is ridiculous!!! NEVER AGAIN</p>

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Replies (3)
DN
Dayalan N's update24 Dec 2016, 07:46
Reviewer Update

Still no feedback!

DN
Dayalan N's update27 Dec 2016, 12:51
Reviewer Update

Still waiting for feedback!!

DN
Dayalan N's update28 Dec 2016, 16:48
Reviewer Update

No response!