1 reviews | Active since Sept 2020
****med suspecting ***** done at my cards also why so muchdebited by Avis in my bank for 3 days rental?
I'm just disappointed again with Avis my rental is 4***-ZA-2, bookeda rental car at Grand Central Avis (small automatic) and the car was delivered on the 25th around 4pm and the car was returned on the 29th exactly at 8am when they open to the branch with a full tank, and I paid my own tolls and it was 400km a day as per tge request.
When they delivered the car to me I swaped R3350 and they said the other R3000 or money will be debited.
I then noticed a some of R6194 deposited to my account from Avis and enquired that from my bank and she advised that they sent a request to cancel tge funds back to them the amount which is R6194, ask me why they pay then cancel back that's tempering with my funds.😡
On the 7th of May I then noticed a transaction from Avis and that amazed me so much a some of R5039,50 was debited by them and still that left me puzzed I immediately called the branch to query this transaction and advise as to why they debited so much yet I swapped the cards and they took money.
According to my experience with Avis, you onky pay once including the deposit whatever they send you back they calculate and send release your funds.
I spoke to Bongi and Ivy actually Ivy picked the call and I have queried that transaction and asked them to send me a full detailed invoice including the deposit with hold they said system is down that wss Monday and I called again and spoke to Bongi and until today they have not sent or communicate or revert to me as promised. It's a red flag and not valuing your loyal customers.
Again my Banker noticed an outstanding amount of R3350 that's outstanding from Avis that they have not released.
My issue here these guys took a lot of money foe a rental that was 25th at 4pm return back on Monday 27th how come they have taken around R14583?
I'd like to escalate this to Avis Head Office and management what rental of 3days that has debited ao much in my account basically this is a ***** and I'd like this be handled and investigated as I need to be reimbursed back my funds.
Also why so much money explain to me before this goes viral also release and pay me back all outstanding auths anything related to my Profile name and the cards give been using
Why was R6194 canceled back to you guys ? And why is there R3350 showing outstanding?
Initial if that's the case why aren't the two funds combined? Why are they separated?... As far as I understand my deposit hasn't been paid by you guys also R3350 why is it still outstanding to make it. Basically the money with hold by you guys is R6194 + 3350 = R9544
I had requested you guys to release every Auth on my card ..
Why was R6194 canceled back to you guys ? And why is there R3350 showing outstanding?
Initial if that's the case why aren't the two funds combined? Why are they separated?... As far as I understand my deposit hasn't been paid by you guys also R3350 why is it still outstanding to make it. Basically the money with hold by you guys is R6194 + 3350 = R9544
I had requested you guys to release every Auth on my card ..
You giys haven't released my funds.
You giys haven't released my funds.
