TT
Thabang T

1 reviews | Active since Oct 2024

29 Mar 2026, 12:54

Lost goods

I had a bad experience with Avis OR Tambo Airport I forgot my jacket in the car on the 20th of March I tried contacting them multiple times even send them an email to date no response and I haven't received my jacket

0
Replies (4)
Avis
Avis's reply30 Mar 2026, 11:06
Official
Good day, Thabang.

We sincerely apologise for the inconvenience caused.

Kindly provide us with your rental agreement number so that we may escalate your query to the OR Tambo Airport branch for urgent investigation regarding the missing jacket.

We will revert once feedback is received.
TT
Thabang T's update30 Mar 2026, 12:01
Reviewer Update
My car rental voucher number is ***
Avis
Avis's reply30 Mar 2026, 14:39
Official
Good day Thabang,

Thank you for providing your rental voucher number. We apologise for the inconvenience caused.

Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.
Avis
Avis's reply01 Apr 2026, 17:09
Official
Good day,

Kindly provide us with the rental agreement number, as the information currently provided is not reflecting on our system.

Kind regards,  
AVIS Southern Africa