AS
Andrew S
1 reviews | Active since Sept 2012
23 Mar 2026, 18:23
Long wait times
Just waited for 45 minutes in the queue at Cape Town International Airport, just to pickup a car with a voucher!!
Nobody seems to care, next time I’ll just use Uber
Helpful (0)
Replies (2)0
Replies (2)
Avis's replyOfficial
23 Mar 2026, 22:49Good day Andrew,
We apologise for the delay experienced. Kindly provide your rental agreement number so we can assist further.
We will revert once feedback is received.
We apologise for the delay experienced. Kindly provide your rental agreement number so we can assist further.
We will revert once feedback is received.
Avis's reply23 Mar 2026, 22:49
Official
Good day Andrew,
We apologise for the delay experienced. Kindly provide your rental agreement number so we can assist further.
We will revert once feedback is received.
We apologise for the delay experienced. Kindly provide your rental agreement number so we can assist further.
We will revert once feedback is received.
Avis's replyOfficial
26 Mar 2026, 09:34Hi Andrew,
We apologise for the inconvenience caused and the extended waiting time experienced at our Cape Town International Airport branch. This is not the level of service we strive to deliver.
Your feedback has been noted and will be escalated to the relevant team for review.
Thank you for bringing this to our attention.
Kind regards,
Avis Southern Africa
We apologise for the inconvenience caused and the extended waiting time experienced at our Cape Town International Airport branch. This is not the level of service we strive to deliver.
Your feedback has been noted and will be escalated to the relevant team for review.
Thank you for bringing this to our attention.
Kind regards,
Avis Southern Africa
Avis's reply26 Mar 2026, 09:34
Official
Hi Andrew,
We apologise for the inconvenience caused and the extended waiting time experienced at our Cape Town International Airport branch. This is not the level of service we strive to deliver.
Your feedback has been noted and will be escalated to the relevant team for review.
Thank you for bringing this to our attention.
Kind regards,
Avis Southern Africa
We apologise for the inconvenience caused and the extended waiting time experienced at our Cape Town International Airport branch. This is not the level of service we strive to deliver.
Your feedback has been noted and will be escalated to the relevant team for review.
Thank you for bringing this to our attention.
Kind regards,
Avis Southern Africa