BT
Bronwyn T

1 reviews | Active since Sept 2020

01 Mar 2022, 12:01

Last dealings with Avis!!

Diagusting that I have been billed for the car rental and am still waiting for my deposit to be released. A month later. No help from their cistomer care either, they just pass the buck and make it your problem to sort out !!

0
Replies (2)
BT
Bronwyn T's update01 Mar 2022, 14:22
Reviewer Update
Its actually 9420.91 as 2 amounts were held. R1000 initially on the 04 Jan 2022 and the balance of R8420.91 on the 1st of Feb. Which is exactly a month ago. Why does it take so long to release the hold and why do I have to resort to social media to get anything done about it?
Avis
Avis's reply01 Mar 2022, 15:42
Official
Hi Bronwyn,

Thanks for your response.

The bank confirmed only one pending amount. Which means any other amount that was reserved was automatically released.

Avis Team