HS
HEATHER S
1 reviews | Active since Dec 2015
10 Dec 2015, 00:40
IS THIS A BREACH OF THE CPA & VAT ACT??
AVIS charges are more than quoted on the AVIS/Multiply website & later confirmed via email! Misleading pricing is a breach of CPA, but AVIS has failed to address written complaints. <br> AVIS/Multiply IT department should attend to problems on this portal: no confirmation is generated on the site at time of confirming - the system 'hangs'- When emailed confirmations are later received, charges are considerably higher than those quoted. Confirmation does not detail costs - only total \Estimated cost"is stated.<br> Multiply discount is clearly stated on AVIS/Multiply portal at start of booking process"
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Replies (1)Avis's replyOfficial
10 Dec 2015, 08:45Hello HeatherJSmith,
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Avis's reply10 Dec 2015, 08:45
Official
Hello HeatherJSmith,
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
