LN
Leon N
1 reviews | Active since Jun 2023
20 Sept 2023, 06:03
Is AVIS ****ing people or what
I've sent my car for repairs and I had a car hire option Via my insurance service provider . I went to Avis ormonde to fetch a rental car . I had to pay 2000 of which I did .
I was supposed to use the car from the 08th September 2023 to the 15th September 2023 .
On the 13th I sent the car back with a full tank . I gave to the lady who inspected the car . To me it seemed everything was on point .
I asked for my 2000 , ahe told me it will be paid back to my account after 2 days . That was done to check if I have any trafic violatins or etol fees to pay .
I am still waiting for my money to date .
Kindly help.
Helpful (0)
Replies (8)0
Replies (8)
Avis's replyOfficial
20 Sept 2023, 08:27Dear Leon,
Thank you for contacting us.
We sincerely apologise for the inconvenience you've experienced in this matter. We understand how crucial it is to have timely access to your funds, and we are committed to resolving this issue promptly.
To address this, please provide us with you Rental Agreement number or Reservation number, your a matter will then be escalated to our finance department for immediate attention. They will thoroughly investigate the delay and take the necessary steps to expedite the refund process.
Thank you.
The Avis Team
Thank you for contacting us.
We sincerely apologise for the inconvenience you've experienced in this matter. We understand how crucial it is to have timely access to your funds, and we are committed to resolving this issue promptly.
To address this, please provide us with you Rental Agreement number or Reservation number, your a matter will then be escalated to our finance department for immediate attention. They will thoroughly investigate the delay and take the necessary steps to expedite the refund process.
Thank you.
The Avis Team
Avis's reply20 Sept 2023, 08:27
Official
Dear Leon,
Thank you for contacting us.
We sincerely apologise for the inconvenience you've experienced in this matter. We understand how crucial it is to have timely access to your funds, and we are committed to resolving this issue promptly.
To address this, please provide us with you Rental Agreement number or Reservation number, your a matter will then be escalated to our finance department for immediate attention. They will thoroughly investigate the delay and take the necessary steps to expedite the refund process.
Thank you.
The Avis Team
Thank you for contacting us.
We sincerely apologise for the inconvenience you've experienced in this matter. We understand how crucial it is to have timely access to your funds, and we are committed to resolving this issue promptly.
To address this, please provide us with you Rental Agreement number or Reservation number, your a matter will then be escalated to our finance department for immediate attention. They will thoroughly investigate the delay and take the necessary steps to expedite the refund process.
Thank you.
The Avis Team
LN
Leon N's updateReviewer Update
20 Sept 2023, 09:39Avis Reservation ***9ZA3 confirmed, Check Out 08/09/2023 12:00, Check In 15/09/2023 12:00. Please contact Avis on ***for more detail.
LN
Leon N's update20 Sept 2023, 09:39
Reviewer Update
Avis Reservation ***9ZA3 confirmed, Check Out 08/09/2023 12:00, Check In 15/09/2023 12:00. Please contact Avis on ***for more detail.
LN
Leon N's updateReviewer Update
20 Sept 2023, 09:42image.png 397.83 KB
LN
Leon N's update20 Sept 2023, 09:42
Reviewer Update
image.png 397.83 KB
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Leon N's updateReviewer Update
20 Sept 2023, 10:01image.png 397.83 KB
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Leon N's update20 Sept 2023, 10:01
Reviewer Update
image.png 397.83 KB
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Leon N's updateReviewer Update
20 Sept 2023, 10:02I guess you're happy now . The 1st one if you checked it was public
LN
Leon N's update20 Sept 2023, 10:02
Reviewer Update
I guess you're happy now . The 1st one if you checked it was public
Avis's replyOfficial
20 Sept 2023, 13:08Hi Leon,
Thanks for the details, but we are unable to view the images you sent through.
Thank you
The Avis Team
Thanks for the details, but we are unable to view the images you sent through.
Thank you
The Avis Team
Avis's reply20 Sept 2023, 13:08
Official
Hi Leon,
Thanks for the details, but we are unable to view the images you sent through.
Thank you
The Avis Team
Thanks for the details, but we are unable to view the images you sent through.
Thank you
The Avis Team
LN
Leon N's updateReviewer Update
20 Sept 2023, 13:18I don't understand this . Do you want to re impulse me or not ? On the 8 September 2023 I went to Mondeo Avis offices to get a rented car . My cellphone is *** .do you mean you don't have that information in you system. Stop playing games please .
I want my money .
I want my money .
LN
Leon N's update20 Sept 2023, 13:18
Reviewer Update
I don't understand this . Do you want to re impulse me or not ? On the 8 September 2023 I went to Mondeo Avis offices to get a rented car . My cellphone is *** .do you mean you don't have that information in you system. Stop playing games please .
I want my money .
I want my money .
Avis's replyOfficial
20 Sept 2023, 16:52Hi Leon,
As advised, we have received your details and we are working on your matter.
We will get back to you, as soon as we have a reply.
Thank You.
The Avis Team
As advised, we have received your details and we are working on your matter.
We will get back to you, as soon as we have a reply.
Thank You.
The Avis Team
Avis's reply20 Sept 2023, 16:52
Official
Hi Leon,
As advised, we have received your details and we are working on your matter.
We will get back to you, as soon as we have a reply.
Thank You.
The Avis Team
As advised, we have received your details and we are working on your matter.
We will get back to you, as soon as we have a reply.
Thank You.
The Avis Team