Invoice.

It has been frustrating dealing with your agents. The manner in which my invoice was handled caused a lot of inconvenience and frustration.

I had a replacement vehicle booked by my insurance company.

Money was on hold from my accounts which i struggle to get released and still am.. in the same breath and invoice was issued and the money deducted while the holds are still there on my account.

I want to express my displeasure with your service when it comes to resolving this.

And I really hope to never have to deal with this again or your company.

Thank you.