INCORRECT BILLING

<p>In July my vehicle suffered water damage and I claimed through my insurance (Discovery Insure). My insurer organised a rental vehicle through Avis on the 26 July 2016 for me to use while my claim was being assessed. The vehicle was returned to Avis exactly 30 days later as per my agreement which was 25 August 2016 before 2pm at King Shaka Airport. Further to this my deposit was never returned. For some reason they closed the agreement two day later, which was 27 August 2016. </p> <p> </p> <p>Avis have since handed me over and flagged me as a risk. Not at one point was this communicated with or was I ever called to say my rental is overdue. I find the treatment I received from Avis shocking and appaulling.</p> <p> </p> <p> </p>