1 reviews | Active since Nov 2014
Incorrect billing
I was wrongfully billed and handed over to debt collectors by Avis. In 2012 September I was added as an assistant driver as stated on the section of the contract where I signed. However upon return of the vehicle the bill was not settled by the account holder who rented out the vehicle using his banking details and all. I was surprised to receive a call from debt collectors (Creditworx) telling me that I owe avis for a vehicle rented out. The only thing I produced at avis was my drivers licence and the only part I signed on the contract was on the assistant driver section. So I have been listed on ITC as a non paying customer for 3 years which has torn my credit profile apart for an account that by law I am not responsible for.
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Best regards,
