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last month(October) insurance hired a rental car for me with Avis. I received the car on the 12th that morning. 10 days later they came and took their car back. I have been expecting the deposit that I paid and to date I am taken from pillar to post ,and nobody wants to account. Customer care said my case is not closed I should contact the Branch, the branch sends me back to Customer care. Why should I be the one who keeps calling them when they had also given me a car full of dents? nobody has the decency to tell me why i have not received my money. do they even know about consumer protection? I am so unhappy and I need my money to be paid back to me.