I was charge for windscreen/tyre damage waiver which I didn’t request.

<p>Dear Nonhlanhla,</p> <p> </p> <p>I’ve been waiting for 3 WEEKS now and my query has still not been received.</p> <p> </p> <p>Please REFUND MY MONEY ASAP!!!!!</p> <p> </p> <p>Regards</p> <p>Garth</p> <p> </p> <p>From: ********** ********** <br /> Sent: 29 January 2017 07:25 AM<br /> To: Garth <br /> Subject: Re: E ********** 56 [Case: 6PnZU6, ***]</p> <p> </p> <p> </p> <p>Good day,</p> <p>Thank you for your email.</p> <p>We would like to apologise for the delayed response.</p> <p>Please be advised that we have sent your dispute to the branch manager.</p> <p>The dispute will will take 3-6 business days to resolve.</p> <p>Kind regards,</p> <p> </p> <p>Nonhlanhla Masuku</p> <p>Customer Service Consultant- ISANDO</p> <p>AVIS Budget Rent a Car, South Africa</p> <p>Registered Financial Services Provider</p> <p> </p> <p>Tel: ********** </p> <p>Email: ********** <p>AVIS Budget People will always be More Important than Cars</p> <p> </p> <p><br />From: Garth <br /> Date: 17 January 2017<br /> To: ********** ********** <br /> CC: Garth <br /> Subject: Re: E ********** 56 [Case: 6PnZU6, ***]</p> <p> </p> <p>Dear sir/madam,</p> <p> </p> <p>I was charge for windscreen/tyre damage waiver which I didn’t request.</p> <p> </p> <p>Please pay back the R122.80+VATwhich Avis charged me.</p> <p> </p> <p>I told the guy when collecting the car I don’t want that cover because I already took out additional cover when I booked the car.</p> <p> </p> <p>Find attach the necessary documentation.</p> <p> </p> <p>Warm regards</p> <p>Garth</p> <p> </p> <p> </p>