DD
Dieketseng D
1 reviews | Active since May 2023
18 May 2023, 12:10
I want my deposit refund
My Insurance rented a car with Avis on the 22 March 2023 and the car was returned on the 8th of May 2023 with everything still in tack. Till today I still have not received my deposit refund.
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
19 May 2023, 08:38Hi Dieketseng,
Thank you for writing to us.
Please be advised that we have sent a request to the bank so they can confirm if there are pending funds in your account. Kindly note that the deposit is an amount that is automatically released by the bank.
Once the bank provides feedback, we will revert to you.
Avis Team
Thank you for writing to us.
Please be advised that we have sent a request to the bank so they can confirm if there are pending funds in your account. Kindly note that the deposit is an amount that is automatically released by the bank.
Once the bank provides feedback, we will revert to you.
Avis Team
Avis's reply19 May 2023, 08:38
Official
Hi Dieketseng,
Thank you for writing to us.
Please be advised that we have sent a request to the bank so they can confirm if there are pending funds in your account. Kindly note that the deposit is an amount that is automatically released by the bank.
Once the bank provides feedback, we will revert to you.
Avis Team
Thank you for writing to us.
Please be advised that we have sent a request to the bank so they can confirm if there are pending funds in your account. Kindly note that the deposit is an amount that is automatically released by the bank.
Once the bank provides feedback, we will revert to you.
Avis Team
DD
Dieketseng D's updateReviewer Update
29 May 2023, 12:59Hi I still haven't received any feedback and it's been almost weeks.
Any update with regard to the refund?
Any update with regard to the refund?
DD
Dieketseng D's update29 May 2023, 12:59
Reviewer Update
Hi I still haven't received any feedback and it's been almost weeks.
Any update with regard to the refund?
Any update with regard to the refund?
Avis's replyOfficial
31 May 2023, 15:12 Hi Dieketseng,
Thank you for writing to us.
Please be advised that the bank has advised that there are no pending funds in your account for Avis. This means the deposit held was automatically released by your bank.
For further assistance, please contact your bank so they can reconcile your bank statement with you.
Avis Team
Thank you for writing to us.
Please be advised that the bank has advised that there are no pending funds in your account for Avis. This means the deposit held was automatically released by your bank.
For further assistance, please contact your bank so they can reconcile your bank statement with you.
Avis Team
Avis's reply31 May 2023, 15:12
Official
Hi Dieketseng,
Thank you for writing to us.
Please be advised that the bank has advised that there are no pending funds in your account for Avis. This means the deposit held was automatically released by your bank.
For further assistance, please contact your bank so they can reconcile your bank statement with you.
Avis Team
Thank you for writing to us.
Please be advised that the bank has advised that there are no pending funds in your account for Avis. This means the deposit held was automatically released by your bank.
For further assistance, please contact your bank so they can reconcile your bank statement with you.
Avis Team
DD
Dieketseng D's updateReviewer Update
16 Jun 2023, 13:54 went to the Bank and the money was released on the 15th of May. However it was not released in to my Bank account but to Avis.
If I could I would even attach my Bank statement.
If I could I would even attach my Bank statement.
DD
Dieketseng D's update16 Jun 2023, 13:54
Reviewer Update
went to the Bank and the money was released on the 15th of May. However it was not released in to my Bank account but to Avis.
If I could I would even attach my Bank statement.
If I could I would even attach my Bank statement.
DD
Dieketseng D's updateReviewer Update
27 Jun 2023, 11:34I am so disappointed with Avis, no one is giving me an explanation as to what really happened.
I wouldn't recommend their service to anyone.
I wouldn't recommend their service to anyone.
DD
Dieketseng D's update27 Jun 2023, 11:34
Reviewer Update
I am so disappointed with Avis, no one is giving me an explanation as to what really happened.
I wouldn't recommend their service to anyone.
I wouldn't recommend their service to anyone.