1 reviews | Active since Jan 2015
I WANT MY DEPOSIT MONEY BACK
My insurance company hired a courtesy car from Avis for me to use for a month. I was required to pay a R1 200.00 deposit on collection of the car, and I was told the money would be refunded in 7 working days after return if the car is in the condition I got it in. A few days before the return date, Avis kept on sending me an influx of messages about returning the car on time. I did return the car on the 15th of April 2015. I did an inspection with the Avis guy and the car was fine and I returned it with a full tank of petrol. It's been a month now, I'm still waiting for my money. I am being inconvenienced as I use my airtime, my time and my effort and everytime I'm told it will take 2 working days for my money to be returned. I've been more than patient with these people and it's so annoying right now. <br> I just WANT MY MONEY BACK
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.
Kind Regards
Avis Team
