TT
Tommy T
1 reviews | Active since Aug 2022
27 Aug 2024, 17:03
I hired a car from avis king shaka intl airport for period 23 Aug to 26 Aug 2024
I hired a car from avis king shaka intl airport for period 23 Aug to 26 Aug 2024. They reserved an amount on 23 Aug which is standard practice. On 26 Aug just before returning the car they reserved an additional R3000. No one is able to trace the funds. I queried this at the branch in King shaka and still no one has gotten back to me. Horrible service.
Helpful (0)
Replies (1)0
Replies (1)
Avis's replyOfficial
28 Aug 2024, 08:48Dear Tommy,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Kind Regards,
The Avis Team
Avis's reply28 Aug 2024, 08:48
Official
Dear Tommy,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Kind Regards,
The Avis Team