I had the worst service ever at Avis in Jeffrey’s Bay Ref ***

I had the worst service ever at Avis in Jeffrey’s Bay I was assisted by a rude man that goes by the name of Corne du Toit that’s if he gave me his correct name, on the 11-01-2021 I rented a car at Avis through my insurance I was given a suzuki swift I did the payment and I signed all the necessary docs as soon as I was done signing the docs the guy from the car wash came to drop off the car we then went out to inspect the car Corne inspected the car with me and he only inspected the car just on the outside I also inspected with him on the outside and we both didn’t inspect the car on the inside he only told me that the petrol is on full tank and he then gave me the keys when I got home I noticed that the carpet was ripped at the back sits I assumed that he is aware since he didn’t inspect the car on th the inside and today the 30-01-2021 I returned the car he inspected the car on the outside everything was in order he then inspected on the inside and boom he said I was the one that ripped the carpet cos when he gave me the car the carpet was not ripped I then asked him how can he be sure that the carpet was not ripped cos he didn’t even inspect the car on the inside he then said he did inspect the car I told him you lying you didn’t inspect the car on the inside he insisted that he did inspect the car I then went to the garage to request for footage and boom it showed on the footage that he didn’t inspect the car on the inside I asked him now that the footage shows that you didn’t inspect the car what then? He then told me that nah they check the cars prior he is gonna book the car in PE then I’m gonna have to pay for the ripped carpet he was so rude he even went on saying that he doesn’t care I can even log a complaint against his name....unfortunately Avis I won’t be paying for a carpet that I didn’t damage if Corne did do his job correctly by inspecting the car in and out I wouldn’t be logging a complaint now. Rental agreement no***