Horrified

I received a hire bakkie through my my insurance. It did not come with a canopy so I am paying extra per day for the canopy hire. How do you hire canopies out that are NOT able to lock and windows do not latch??? I then get told at the shop, that had they known it was for tools they wouldn't have given me that canopy!!?? OH COME ON!! I have now had cable ****** out the back. This is actually disgusting service!!